Policies
Legal & Compliance
Our policies explain how our services operate, how we protect customer information, and how customers can raise complaints or report abuse. They also set out who we are and how to reach us.
1. Terms & Conditions The general terms for all our services. 2. Acceptable Use Policy What our services must not be used for. 3. Abuse Reporting How to report abuse and how reports are handled. 4. Complaints Procedure Five steps from first contact to escalation. 5. Privacy Policy What we collect, why, and your rights under UK data protection law. 6. Cookie Policy The cookies this site sets and how to manage them. 7. Security How we protect accounts, payments and pages. 8. Customer Service Standards Our published response and acknowledgement targets. 9. Domain Disputes General information about naming and trademark disputes. 10. UK Domain Information Our position on domain registration and our Nominet application.
Policy contacts
Business identity
FLVR is a trading name of Hanetset Asrat
Sole trader — not a limited company
Flat 13, Pathway Lodge, 91 London Road, Mitcham, CR4 2GH, United Kingdom
Domain services
We do not sell or provide domain registration services to customers. We are preparing an application for the appropriate Nominet status in respect of our own domains — see UK domain information.